3.2.3 Provide security awareness training on recognizing and reporting potential indicators of insider threat.

Potential indicators and possible precursors of insider threat include behaviors such as: inordinate, long-term job dissatisfaction; attempts to gain access to information that is not required for job performance; unexplained access to financial resources; bullying or sexual harassment of fellow employees; workplace violence; and other serious violations of the policies, procedures, directives, rules, or practices of organizations. Security awareness training includes how to communicate employee and management concerns regarding potential indicators of insider threat through appropriate organizational channels in accordance with established organizational policies and procedures. Organizations may consider tailoring insider threat awareness topics to the role (e.g., training for managers may be focused on specific changes in behavior of team members, while training for employees may be focused on more general observations).

Actionable Items: Training guidelines should address each type of possible threat. Regular training of all employees is essential. It is also essential to offer training and documentation of required procedures and protocols to outside contractors. Document your training and include in any employee or contractor manuals/handbooks. Updates should be maintained. periodic refresher training should be included as well.